Certified Foundation Level Business Analyst (CFLBA) Training Course

4 Day Seminar

This course is available in in-house (at your company) and E-learning.





This workshop is designed to prepare you for the CFLBA examination. This course provides a basic understanding of the requirements process from beginning to end.

The sessions are designed to take the students through methods for analyzing the problem to be solved, gathering user input to determine user needs, documenting the requirements for the problem solution, managing the entire requirements lifecycle, and testing the requirements.

Each module is reinforced with group exercises to allow the students immediate application of the concepts presented in each module. At the conclusion of the workshop, a question and answer session will be conducted to deal with some of the most frequently asked questions.

The course provides 100% coverage of the CFLBA Syllabus.

By attending this workshop, the attendee should leave equipped to gather, define, manage and validate requirements in his or her own organization. No special knowledge of systems or requirements is required or assumed to attend this workshop.

Who Should Attend

•    Project leaders
•    Business Analysts
•    Software designers
•    Software developers
•    End-users
•    Test team leaders

Return on Investment

•    Learn how to define, understand the problem to be solved through problem analysis.
•    Learn techniques for getting the user perspective.
•    Learn documenting requirements and the SRS standards for documenting.
•    Advancing your skills in requirements management to include scope management, managing expectations, refinement of requirements and change control.
•    Learn the nine quality measures in testing requirements.
•    Gain insight into managing scope creep, excessive and uncontrolled changes, how to start and when to stop.  
•    Advance your career by broadening your skills to gather, define, manage and validate requirements.

Topics

Module 1 – Fundamentals of Business Analysis (1.5 hrs.)

•    Why is Business Analysis Necessary?
•    What is Business Analysis?
•    Core Concepts of Business Analysis
•    Knowledge Areas
•    Tasks and Responsibilities

Module 2 – Enterprise Analysis (2.5 hrs.)

•    Stakeholder Identification and Analysis
•    Enterprise Analysis - Identifying Business Processes
•    Business Needs and Goal Definition
•    Business Case Definition
•    Determining Solution Scope and Approach

Module 3 – Business Analysis Process Planning (3 hrs.)

•    Business Analysis Communication Planning
•    Requirements Management Process Planning
•    Configuration and Change Management Process
•    Tools and Techniques Selection

Module 4 – Exploring Requirements (1 hr.)

•    What is a requirement?
•    The overall objective
•    Why we aren’t very good at requirements
•    Problems with requirements
•    Why are requirements important?
•    Case Study – Defining a Simple Requirement
•    Self-assessment for requirements management

Module 5 – Problem Analysis (1.5 hrs.)

•    Defining the Problem to be Solved
•    Understanding the Problem
•    Context-free Questions
•    The Sources of False Assumptions
•    Identify the Involved Parties
•    Setting the Scope
•    Identifying Constraints
•    Modeling Techniques
•    Problem Solving Exercise

Module 6 – Requirements Elicitation (1.5 hrs.)

•    The Concept of Requirements Elicitation
•    Requirements Scope Management
•    Requirements Traceability
•    Requirements Documentation

Module 7 – Techniques for Getting the User Perspective (2 hrs.)

•    Getting the Right People
•    Interview Techniques
•    Defining Features
•    Workshops
•    Facilitating a Requirements Gathering Workshop
•    Brainstorming
•    Exercise – Brainstorming a Requirement Definition
•    Storyboards
•    Use Cases
•    JAD Sessions
•    Role Playing
•    Prototyping
•    How to Have an Effective Meeting
•    Dealing With Conflicts
•    Exercise – Role Playing to Develop a Requirement Definition

Module 8 – Requirements Analysis (2.5 hrs.)

•    Requirements Organization
•    Modeling and Specification
•    Defining Assumptions and Constraints
•    Verification and Validation
•    Quality Assurance

Module 9 – Documenting Requirements (2 hrs.)

•    SRS Standards
•    System Definition Models
•    Levels of specification
•    Dealing with ambiguity
•    Tools for Documenting Requirements
•    Exercise – Writing a Requirements Specification
•    Use Cases
•    Exercise – Writing a Use Case

Module 10 – Solution Verification and Validation (1.5 hrs)

•    Nine Quality Measures
•    Verification Methods
•    Ambiguity Walkthroughs and Reviews
•    Technical Reviews
•    User Satisfaction
•    Benchmarking
•    Validation Methods
•    Exercise – Perform an Ambiguity Review
•    Developing Test Cases from Requirements
•    Traceability in Test Cases
•    The “V” Diagram
•    Tools for Test Case Design from Requirements
•    Exercise – Define Test Cases from a Requirement

Module 11 – Tools and Techniques (1.5 hrs)

•    Business Analysis Tools
•    Business Analysis Techniques

Module 12 – Competencies (1.5 hrs.)

•    Domain Knowledge
•    Soft Skills
•    Facilitation Skills

Module 13 – Process Improvement (1.5 hrs.)

•    Process Improvement
•    Process Simulation and Re-design

Module 14 – Innovation, Design and the Customer (1 hr.)

•    Role of the Innovation
•    Competition and Market Research
•    Design Thinking
•    Basic Methods, Tools and Techniques
•    Working with the Final User

Resources

•    Helpful modeling tool information
•    Glossary

Deliverables

•    Course notebook with slides, worksheets, checklists, complete examples and supporting text
•    You will have the basic information needed to gather, define, manage and validate requirements.
•    You will be prepared to take the CFLBA exam.